Resolve
Resolving Details and Disagreements
Systems Architecture and Business disagreements
Some common disagreements Systems Design that need to be resolved:
- Business vs. Technical requirements:
- Business stakeholders may have different priorities and requirements than technical stakeholders, which can lead to disagreements about the direction and scope of a project.
- Data privacy and security:
- Business stakeholders may prioritize features and functionality over data privacy and security, while
- Technical stakeholders may prioritize data security and compliance over features and functionality.
- Scalability and Performance:
- Business stakeholders may want to launch a product quickly and prioritize features over scalability and performance, while
- Technical stakeholders may want to ensure the system is built to handle future growth.
- Technology choices:
- Business stakeholders may want to use familiar and established technologies, while
- Technical stakeholders may want to use newer or more innovative technologies that may offer better performance or scalability.
- Development timeline:
- Business stakeholders may want to launch a product quickly, while
- Technical stakeholders may want to take more time to ensure the system is built correctly and thoroughly tested.
- Budget and resource allocation:
- Business stakeholders may want to allocate more budget and resources to features and marketing, while
- Technical stakeholders may want to allocate more budget and resources to infrastructure and scalability.
- Integration with existing systems:
- Business stakeholders may want to integrate with existing systems, while
- Technical stakeholders may want to build a new system from scratch.
- User experience and design:
- Business stakeholders may want to prioritize user experience and design, while
- Technical stakeholders may want to prioritize functionality and scalability.
- Flexibility vs. standardization:
- Business stakeholders may want a system that can be customized to meet their specific needs, while
- Technical stakeholders may want a system that follows industry standards and best practices.
- Maintenance and Support:
- Business stakeholders may want to minimize maintenance and support costs, while
- Technical stakeholders may want to ensure that the system is maintainable and can be supported over the long-term.
UX/Design disagreements
- Design vs. Functionality
- Business stakeholders may prioritize functionality and features over design, while UX designers may prioritize design and user experience over functionality.
- Time to market vs. User research
- Business stakeholders may want to launch a product quickly, while
- UX designers may want to take more time to conduct user research and validate design decisions.
- Budget allocation
- Business stakeholders may want to allocate more budget to development and marketing, while
- UX designers may want to allocate more budget to user research and design.
- Aesthetics vs. usability
- Business stakeholders may want a visually appealing design, while
- UX designers may want to prioritize usability and user-centered design.
- Complexity vs. simplicity
- Business stakeholders may want to include more features and functionality, while UX designers may want to simplify the design and remove unnecessary features.
- Branding vs. user needs
- Business stakeholders may want to prioritize branding and consistency, while
- UX designers may want to prioritize user needs and preferences.
- Short-term vs. long-term goals
- Business stakeholders may want to prioritize short-term goals and metrics, while
- UX designers may want to prioritize long-term user engagement and satisfaction.
- Personalization vs. standardization
- Business stakeholders may want to personalize the design for specific segments or customers, while
- UX designers may want to standardize the design for a broader user base.
- Flexibility vs. consistency
- Business stakeholders may want a flexible design that can be easily updated and changed, while
- UX designers may want a consistent design that is easy to navigate and understand.
- Technical limitations vs. design possibilities
- Business stakeholders may want to limit design options based on technical limitations, while
- UX designers may want to explore all design possibilities to create the best user experience.
Resolving Disagreements
Clearly define the problem
- Clearly define the disagreement and the specific concerns of each group. Understand the objectives, goals and requirements of each group.
Identify shared objectives
- Identify areas where the objectives of both groups overlap, such as the need to protect customer data and maintain compliance with relevant regulations.
Look for compromises
- Look for solutions that can meet the needs of both groups. For example, explore ways to incorporate data security and privacy measures into the design of the software without sacrificing important features and functionality.
Prioritize and plan
- Create a prioritized list of the most important requirements and objectives for the software, and develop a plan to implement them in a way that balances the needs of both groups.
Communicate and collaborate
- Encourage open communication and collaboration between the business and technical stakeholders throughout the development process, to ensure that all concerns are addressed and all objectives are met.
Consider the legal and regulatory compliance
- Understand the legal and regulatory requirements and compliance that need to be met. This will help in making decisions on which features to prioritize.
Evaluate trade-offs
- Be prepared to evaluate trade-offs, and if necessary, make difficult decisions about which requirements to prioritize.
Involve an expert
- Bring in an expert in data privacy and security to help navigate the technical aspects of the problem and provide guidance on the best way to balance the needs of both groups.