Ecommerce
Functional requirements
Also see:
Product Search and Browse:
- Search for products by keywords, categories, and filters such as price range, brand, and color.
- Users should also be able to browse through a list of products, view product details, and add products to their cart.
- Search Functionality:
- Users should be able to search for products by keywords, product name, category, and brand.
- Advanced Filtering:
- Users should be able to filter their search results by criteria such as price, color, size, and availability.
- Product Listing:
- Users should be able to view a list of products that match their search criteria, and view product details such as images, description, and pricing.
- Sorting:
- Users can sort products by criteria such as price, popularity, and newest arrival.
- Category Navigation:
- Users can navigate through categories and subcategories to find products.
- Product Comparison:
- Users should be able to compare products side-by-side to help them make a decision.
- Product Reviews and Ratings:
- Users should be able to view reviews and ratings for products, and leave their own reviews.
- Product Recommendations:
- Users should receive personalized product recommendations based on their browsing and purchase history.
- Related Products:
- Users can view related products to the ones they are viewing.
- Product Availability:
- Users should be able to check the availability of products and if they are in stock or not.
- Product Zoom:
- Users should be able to zoom in on product images to view details more clearly.
- Product Videos:
- Users should be able to view videos of products to get a better understanding of the product and its features.
- Product Customization:
- Users can customize products by selecting different options such as size, color, and material.
- Multi-language support:
- Users should be able to search and browse products in different languages depending on the region or preference.
Shopping Cart:
- Users should be able to view the items in their cart, update the quantity of each item, and remove items from their cart.
- Users should also be able to view the total price of the items in their cart and proceed to checkout.
- Add to Cart:
- Users can add products to their cart, and view the items in their cart.
- Update Quantity:
- Users can update the quantity of items in their cart.
- Remove Items:
- Users should be able to remove items from their cart.
- Cart Total:
- Users can view the total price of the items in their cart.
- Product Availability:
- Users can check the availability of products in their cart.
- Save for Later:
- Users should be able to save items for later and move them back to their cart.
- Wishlist Integration:
- Users should be able to add items to their wishlist and move them to their cart.
- Promo Code:
- Users can enter a promo code and view the discount on the total price.
- Tax and Shipping:
- Users should be able to view the tax and shipping cost on their order.
- Multi-language support:
- Users should be able to view the cart and items in different languages depending on the region or preference.
- Guest Checkout:
- Users should be able to checkout as a guest without creating an account.
- Item Availability:
- Users should be able to check the availability of items in their cart, and be informed if an item is out of stock.
- Min/Max Quantity:
- Users should be able to add a minimum or maximum quantity of items to their cart.
- Save Shopping Cart:
- Users should be able to save their shopping cart for later and continue shopping.
- Gift Wrapping:
- Users should be able to select gift wrapping option for items in their cart and enter a gift message.
Checkout/Payment:
- Users should be able to enter their shipping and billing information, select a shipping method, and view the total price of their order.
- Users should also be able to pay for their order using a variety of payment methods such as credit card, PayPal, and Apple Pay.
- Secure Payment: The site should provide secure payment methods to protect the user's personal and financial information.
- Payment Gateway Integration: The site should be able to integrate with popular payment gateways such as PayPal, Stripe, and Authorize.net
- Credit Card Payment: The site should accept major credit cards such as Visa, Mastercard, American Express, and Discover.
- Alternative Payment Methods: The site should offer alternative payment methods such as Apple Pay, Google Pay, and bank transfer.
- Recurring Payment: The site should support recurring payments for subscription-based services.
- Refund and Cancellation: The site should support refund and cancellation for orders.
- Order Confirmation: The site should send an order confirmation to the customer after a successful payment.
- Invoicing: The site should generate and send an invoice to the customer after a successful payment.
- Multi-Currency Support: The site should support multiple currencies, and display prices in the user's local currency.
- Fraud Detection: The site should have fraud detection and prevention mechanisms in place to protect against unauthorized transactions.
Order Tracking:
- Users should be able to view the status of their orders, track the delivery of their orders, and view their order history.
- Order Status: Users should be able to view the current status of their order, such as pending, processing, shipped, and completed.
- Order History: Users should be able to view their order history and view previous orders.
- Order Details: Users should be able to view details of their order such as order number, date, items, and total price.
- Tracking Number: Users should be able to view the tracking number and status of their order.
- Delivery Estimate: Users should be able to view an estimate of when their order will be delivered.
- Email Notifications: Users should receive email notifications for order confirmations, tracking updates, and delivery confirmations.
- Return and Refund: Users should be able to initiate a return or refund request from their order history page.
- Invoice: Users should be able to view and download an invoice for their order.
- Multi-language support: Users should be able to view their order details in different languages depending on the region or preference.
- Mobile App Integration: Users should be able to track their order through a mobile app.
Product Reviews:
- Users should be able to leave reviews for products they have purchased, and view reviews left by other users.
Wishlist:
- Users should be able to add products to their wishlist and view the items in their wishlist.
Notifications:
- Users should receive notifications for order confirmations, tracking updates, and special offers.
Customer Service:
- Users should have access to a customer service center where they can ask questions, track their order, and view their order history.
Personalized Recommendations:
- Users should receive personalized product recommendations based on their browsing and purchasing history.
Social Media Integration:
- Users should be able to share products and reviews on social media platforms such as Facebook and Instagram.
Analytics Dashboard:
- The app should collect data on user behavior and provide analytics and insights to help improve the user experience and drive sales.
- Sales and Revenue: The dashboard should provide real-time and historical data on sales and revenue for different time periods.
- Customer Behavior: The dashboard should provide data on customer behavior such as browsing history, purchase history, and abandoned carts.
- Product Performance: The dashboard should provide data on product performance such as best-selling products, top-performing categories, and product views.
- Marketing Performance: The dashboard should provide data on the performance of marketing campaigns, including conversion rates, click-through rates, and ROI.
- Inventory Management: The dashboard should provide data on inventory levels, stock levels, and reorder points.
- User Segmentation: The dashboard should allow users to segment data by customer demographics, location, and purchase history.
- Customizable Dashboard: The dashboard should allow users to customize the layout, widgets, and data displayed on the dashboard.
- Export Data: The dashboard should allow users to export data to CSV, Excel, or other formats.
- Multi-language support: Users should be able to view the analytics dashboard in different languages depending on the region or preference.
- Mobile App Integration: Users should be able to access the analytics dashboard through a mobile app.